Privacy Policy

How PROPi handles personal data on propi.in, the PROPi app and the PROPi WhatsApp assistant on 98199 60000.

Version 2Last updated 28 September 2026DPDP Act, 2023

In plain English

What we do, and don't do, with what you post

A summary so you don't need a lawyer to use PROPi. The full text below is what legally applies.

✅

We show your posts to PROPi members — that's the point.

Listings and requirements you post on PROPi, or in a PROPi Community WhatsApp group, are shown on propi.in and in the PROPi app so advisors with a match can find you.

🔒

Contacts go to subscribers only.

The live river shows the property, not the person. A poster's name and number open only for a subscribed member who uses a connect on that one post.

🚫

We don't sell personal data or hand out contact lists.

Not to developers, not to anyone. Numbers are opened one post at a time, and every opening is recorded.

👤

Only the requirement is shown — never who it's for.

Other members see the requirement — budget, area, configuration — never who it is for.

✋

Stop any time.

WhatsApp STOP to 98199 60000 and your posts leave the river and we stop messaging you. START undoes it.

✏️

Edit or delete anything you posted.

From your dashboard, any time. We keep only the records the law requires (billing, tax, and proof of your consent).

📊

We build market intelligence from the whole network.

Demand, supply and price trends by area, from patterns across all posts — never shown as one advisor's inventory.

⚠️

Wrong numbers are the poster's responsibility, not ours.

PROPi is a business service provider. Every number is the one the poster gave in their own post; we don't control or verify it. A connect is used when the number opens, whatever the number turns out to be. Tap Report and our office checks the source and removes repeat offenders.

🧾

We don't guarantee the information is correct.

Posts come from advisors and are read by software, including AI, which can make mistakes; figures and market reports are estimates. Always verify before you act. See the Disclaimer at propi.in/disclaimer.

📝

Everyone who posts promises it is true.

By posting you confirm the property, price, availability and number are accurate and that you are allowed to share them. Any claim anyone makes to you is theirs, not PROPi's.

Summary only — where this and the full text differ, the full text governs. Questions or complaints: raise a ticket from Help & support in your account, or from the Contact page.

Who we are

This notice explains how PROPi (propi.in, the PROPi app and the PROPi WhatsApp assistant on 98199 60000) processes personal data under the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. The data fiduciary is Mumbai Property Exchange, Mumbai, which operates PROPi.

1What we process and where it comes from

From you: name, mobile number, email, firm, RERA number, profile photo, user type; your listings and requirements; messages you send to 98199 60000; payments (through Razorpay — we never see or store card numbers).
From PROPi Community groups: posts, the name shown on WhatsApp and the number of the person posting, in PROPi's own WhatsApp groups, whose descriptions say posts appear on propi.in.
From the wider market: property posts shared by property advisors in WhatsApp groups our team is part of — post text, the sender's WhatsApp name and number. These show on PROPi without the name or number.
From public records: MahaRERA project and registration data.
Automatically: IP address, device and browser, login times, pages and searches; your consent records (version, date, time, IP); every connect you open; with your permission in the app, your location when you open it.

2Why we use it

to run your account and show your listings and requirements to members;
to read posts and turn them into structured listings and requirements, and match them;
to open a number when a member uses a connect, and keep a record of it;
to take payments, issue invoices and meet tax law;
to send you service messages, and — where you have not said STOP — updates about matches and PROPi;
to prevent fraud, scraping and misuse, and keep the platform secure;
to produce anonymised market intelligence and improve matching;
to keep proof of your consent and meet legal obligations.

4Cookies and analytics

We use a session cookie to keep you logged in, and Google Analytics to count visits and understand how pages are used. We do not use advertising or retargeting cookies.

5How long we keep it

Account data: while your account is open; deleted or anonymised after you close it, except as below.
Posts: while they are live; archived when inactive; removed on your request or STOP.
Payments and invoices: as long as tax law requires (currently up to 8 years).
Consent records and connect records: as long as needed to prove what was agreed and used, including after account closure.
App location history: 180 days.

6Your rights

Under the DPDP Act you can:

access a summary of your personal data and who we shared it with;
correct, complete or update it (most of it from your profile);
erase it where we no longer need it by law;
withdraw consent at any time — as easily as you gave it: yourself, from Settings → Privacy & your data (Do Not Disturb or Delete my profile), at propi.in/delete-account, or by sending STOP to 98199 60000 to stop our WhatsApp messages;
nominate someone to exercise these rights if you die or become incapacitated;
complain to our Grievance Officer, and if unresolved, to the Data Protection Board of India.

Withdrawing consent does not undo processing already done, and we keep records the law requires (section 5).

7Security

Traffic is encrypted (HTTPS), passwords are hashed, database access is restricted, contact numbers are shown only to subscribers who connect, and backups are taken several times a day. If a personal-data breach occurs we will inform the Data Protection Board, CERT-In and affected users as the law requires.

8Children

PROPi is for professionals aged 18 and over. We do not knowingly process children's data.

9Accuracy of information

Posts come from advisors and public sources and are read by software, including AI, which can make mistakes. PROPi does not guarantee that any listing, requirement, number, figure or report is correct, complete or current. Always verify before you act. The full terms are in our Disclaimer.

10Changes

We will update the version and date above and, for material changes, ask you to accept again when you next log in.

11. Contact and Grievance Officer

Grievance Officer: Grievance Officer, Mumbai Property Exchange (PROPi). To reach them, raise a ticket from Help & support in your account (or from the Contact page if you are not logged in) and you get a ticket number straight away, or write to info@propi.in.

Raise a ticket info@propi.in