PROPi (Mumbai Property Exchange Pvt. Ltd)


Last Updated: Nov 2018

This Privacy Policy applies to the information that PROPi (“PROPi,” “we,” “us,” or “our”) collects or receives through our website at (the “Website”); from our interactions through telephone calls, Whatsapp messages, SMS, Emails, Print Media, Electronic communications, Advertisements, On Line Listings, MLS, Newsletters and through PROPi’s service provided by way of our web-based application (the “Service” or “Services”). The Privacy Policy explains how we collect, use, protect, share, and store the personal information of individuals who are users of our Service (“Authorized Users/Members”) and visitors, developers and members (realtors) to our Website (“Visitors/Members”) and outlines the choices Authorized Users, Members, Developers, Realtors, Real Estate Agents, Brokers, Advisors, International Property Consultants, Channel Partners and Visitors, Buyers and Sellers etc. herein after referred as “USER/S” have regarding our use of their personal information.

If you are a USER/S, you consent to the terms of this Privacy Policy and are bound by them by continuing to access the Website. If you are USER/S, this Privacy Policy is part of, and is governed by, the terms and conditions set forth in our Terms of Use Agreement for the Service located at As detailed further below, all provisions of the Privacy Policy that apply to Visitors also apply to Authorized Users, while some provisions apply only to Authorized Users.


In this Privacy Policy, we describe the information we collect when a USER/S uses or access/es our Website or Services. Please read this Privacy Policy carefully. If you do not agree with or object to any of the terms of the Privacy Policy, you are not authorized to use the Website or the Services.

Further, by using this website, that you have accepted to receive the information via Emails, SMS, What app and Telephone Calls from our Team and notifications from the website as per the settings you have chosen in your My Profile section of your membership. By subscribing to our service, you waive your rights to receive DND Msg, Calls and you shall not be liable to complain for Spam messages to any body or complain about the same to the management. You can delete your account if you do not wish to use the services.


On using our application web/app based on both IOS/Android and on any Electronic Gadget with display of our services, access to the website, we automatically track certain information about you, as you access, visit, use or otherwise take advantage of our application; this is for various reasons, including:

  • to increase connectivity between the USERS being Realtors to Realtors and Realtors to Developers and vice versa.
  • to assist an better flow of information of the Properties Listed and Requirements in general and follow up on the same and connect via Whats App, SMS, Call or Email/Notification;
  • w.r.t buyers, it will help as a reminder to reach out to the advertiser for property needs. This automatically gathered data includes, but is not limited to, geo-location; device ID or unique identifier; applications installed on your device; operating system; web browser; operator; access to device address book; device log and event information; logs, keywords and meta data of incoming and outgoing calls and messages
INFORMATION WE COLLECT/RERA Registered Projects and Consultants
We collect information from Visitors and Authorized Users when they access or interact with the Website or Services. Depending on the type and extent of interaction a Visitor or Authorized User has with the Website or Services, some of that information may include personally identifiable information. The ways we collect this information fall into two general categories: information that individuals provide to us directly and information that we collect automatically through use of the Website or the Services as per the terms and conditions as mentioned in the MahaRERA website which allows the information of projects etc. to be displayed.
Information Provided to Us Directly

  • Registration Information. The Registration on PROPI are restricted and only Realtors and Developers are allowed access via their unique mobile or email ids. When an individual activates an account to use the Services, we collect certain information. That includes the individual’s name, address, telephone number, email address. When the individual has accessed the Services using a unique username/password combination, that individual becomes an Authorized User.
  • Payment Information. We charge fees to Authorized Users to access certain features of the Services. We collect credit card information from Authorized Users seeking access to these features and provide that information to our third party service provider that processes online payments on our behalf. Our service provider processes payment information in line with its own privacy policy and data handling practices. We are not responsible for our service provider’s handling of payment information. Our payment service provider is currently CC Avenue, and we advise our Authorized Users to review its privacy and related policies available at its website,
  • Electronic Communications and Telephone Support. We may collect information that a Visitor or Authorized User chooses to share with us via electronic communications and telephone support, such as technical service or administrative requests, product inquiries, and the like. We use this information to understand and respond to questions and to improve our business processes and customer experience.
  • Surveys and Questionnaires. From time to time at our discretion, we may invite Visitors and Authorized Users to participate in surveys or questionnaires. Participating in these outreach efforts is voluntary, but if an individual chooses to respond we may ask for personal information such as name, email address, or ZIP code. We use this information for internal analytical purposes.
Information We Collect Automatically Through Use of the Website or Services

We automatically collect information from Visitors and Authorized Users to understand how they use the Website and Services and how we can improve them. The information we automatically collect includes the following:

  • In General. We record the IP addresses of Visitors and Authorized Users, the time of their visit, and information regarding the browser and operating system of the device used. We also collect certain information about their use of the Website and Services, including actions taken on the Website and Services, pages visited, time spent on the Website and Services, and the like. Section 2(c) below describes how we collect this information.
  • Mobile Device Users. When mobile devices access the Website or Services, in addition to the information described in Section 2(b)(i) above we may also collect the type of device used and other information about it, including geographic location and the manufacturer.
How We Collect Information Automatically
  • Cookies. Cookies are short strings of data a website can store on a user’s computer when that user is on a particular website. The information we collect using cookies allows us to monitor how many Visitors or Authorized Users are using our Website or Services and for what purposes. We also use cookies to facilitate the login experience for Authorized Users, as navigation aids, and as session timers. Cookies do not retain personal information about Visitors but do retain certain information about Authorized Users, such as to allow navigation from page to page in a restricted access area of the Website or Services. It is possible to alter the settings of internet browsers to block certain categories of cookies, delete them, or otherwise control their functionality. Please note that blocking or disabling cookies may interfere with certain functions of the Service. Further, while disabling a cookie may prevent the future collection of information by that cookie, it does not affect the use of information collected prior to the time the cookie is disabled. For more general information about cookies, visit
  • Embedded Scripts. Embedded scripts are small programs that temporarily reside on a user’s computer and are typically deactivated or deleted when the individual leaves the Website or the Services. We use embedded scripts to collect information about Visitors’ and Authorized Users’ interactions with the Website and Services, such as what links are clicked.
  • Third Party Content and Widgets. Our Website and Services may include third party widgets or other content from third parties. These third parties may use their own cookies or other web technologies to track the actions of visitors online over time or across different websites or platforms to deliver content to individuals, including targeted advertisements. We do not have access to or otherwise control the cookies or other technologies these third parties may use, and we are not responsible for their privacy policies. For more information about how tracking works for advertising purposes on the internet, visit Some third party advertising companies provide mechanisms to opt out of their tracking technologies. For more information about this opt out process, visit the Network Advertising Initiative website at

In addition to some of the specific uses described throughout this Privacy Policy, we may use collected information to (a) facilitate the use of the Website and Services; (b) improve, test, and monitor the effectiveness of the Website or Services; (c) develop new features and functionality for the Website and Services; (d) send electronic communications about the Service; (e) maintain records of contact information and correspondence; (f) perform data analysis; (g) conduct audits, fraud monitoring, and security enhancement efforts; (h) optimize our marketing messages (e.g., through compiling statistics regarding use of the Website or Services to identify usage trends and evaluate the effectiveness of marketing campaigns); (i) conduct other functions we describe to Visitors or Authorized Users at the time the information is collected; and (j) perform any other function that we believe in good faith is necessary to protect the security or proper functioning of the Website or Services.


We may share certain information with third parties in the following circumstances.

  • Employees and Other Related Parties, Contractors, Processors, and Service Providers

    We will share information with our employees, contractors, affiliates, distributors, dealers, vendors, and suppliers that provide certain services to us or on our behalf, such as operating and supporting the Website or the Services, conducting data analytics, providing customer service, or performing marketing or consulting services. These entities will only have access to the minimum information necessary for them to perform the tasks we have asked them to carry out on our behalf, and will be bound by appropriate nondisclosure provisions in our contracts with them.

  • In Connection with Business Transfers, Bankruptcy, or Other Corporate Events

    We may disclose or transfer information to a third party in the case of a sale, merger, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stocks; as part of a corporate restructuring; or as part of bankruptcy proceedings. Such disclosures or transfers may occur as part of the transactions themselves or prior to anticipated transactions as part of due diligence processes and investigations. In such cases, we will enter into nondisclosure agreements with the relevant parties to protect against unauthorized disclosure of information we provide to them.

  • Responding to Legal Process and Preventing Harm

    There may be times when we use, share, or disclose information (a) if required to do so by law (e.g., in response to valid search warrants, subpoenas, or other legal process); (b) if we believe disclosure is reasonably necessary to protect against suspected illegal or fraudulent activity; (c) to protect the safety, property, and other rights or interests of PROPi, our service providers, Visitors, Authorized Users, or the general public; or (d) to enforce our agreements with Visitors and Authorized Users, defend against legal claims, pursue available legal remedies, or limit damages that we may otherwise sustain.

  • Aggregated Information

    We may share aggregated information relating to Visitors or Authorized Users with third parties for research or analytic purposes. Such information will not include individually identifiable information, and we may enter into nondisclosure agreements with those third parties to protect against unauthorized disclosure of the aggregated information we provide to them.


We will retain information about Visitors and Authorized Users for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements, or as required or permitted under applicable law.


We use reasonable technical, organizational, and administrative measures to protect the information we collect and store against destruction, accidental loss, damage, or unauthorized or unlawful processing. We believe that these measures are reasonably adapted and tailored to the nature of the information in our custody. Because no method of transmission over the internet or electronic storage is entirely effective and error-proof, we cannot guarantee and do not warrant the security of any information we collect.

  • Accessing, Changing, and Managing Your Information

    If you are an Authorized User, you may update or correct the information you have provided by logging into your Service account and making the applicable changes.

  • Choices Regarding Marketing

    You may opt out of receiving marketing emails from us by following the opt out instructions contained in the emails themselves or by contacting us at We will comply with your request as soon as reasonably practicable. Please note that Authorized Users cannot opt out from receiving administrative email messages regarding use of the Services.


The Website and Services may contain links to third party websites or services that operate under different terms and privacy policies than those applicable to our Website and Services. We encourage you to read the terms and privacy policies for each such third party, because they will apply to you when you visit them. We have no control over these third party sites and services and we make no warranties about their content, completeness, accuracy, or quality. We are not responsible, directly or indirectly, for any damage caused or alleged to be caused by or in connection with the use of or reliance on any content or service available on or through such third party website or service.


The Website and the Services are directed to Visitors and Authorized Users in the Republic of India . If you reside outside the Republic of India and choose to use the Website or the Service or provide your information to us, please be aware that your information will be processed and maintained on servers or databases in a country other than your country of residence and that these countries may not provide the same level of protection of privacy and personal rights that you may enjoy in your country of residence. By accessing and using the Website and Services, you consent to the collection and use of your information as described in this Privacy Policy outside your country of residence, including the transfer of your information across international boundaries. If you do not want your information to be transferred, processed, or maintained outside your country of residence, you are not authorized to use the Website or the Services.


We may update our Privacy Policy from time to time. If we make any material changes to the Privacy Policy, we will post notice of the changes and the updated Privacy Policy on this webpage, along with its effective date, and otherwise provide any notices required by law. If you do not agree with the proposed changes, you must discontinue your use of the Website or Services prior to the date on which the revised Privacy Policy takes effect. Your continued use of the Website or Services after the effective date of the changes will indicate that you have reviewed the new Privacy Policy and agree to be bound by it.


All questions about this Privacy Policy or privacy-related matters should be directed to us via email at